https://community.arlo.com/t5/Arlo-Audio-Doorbell/Doorbell-not-working-properly-Contacted-support-team/m-p/1799363#M4517 <P>A am very disappointed with your product. I have not been able to get the doorbell portion of my $500+ dollar order to work and your support was very ineffective. I purchased your product as I read was quite good and am sorry it did not live up to it's expectations. Unfortunately I can not send you a copy of your customer service support thread.&nbsp; I thought it was genius that they said hold on we are consulting with our team in order to get enough time for the session to time out. Unfortunately, I am sending all of Arlo equipment back as it does me no good to have multiple components from multiple manufactures.&nbsp; If this correspondence does nothing I hope that it shows your customer service needs some improvement as well as components of your product. It's a bummer it fell short, I was very excited to use your product.</P> <P>&nbsp;</P> <P>Respectfully submitted...</P> Wed, 04 Nov 2020 16:49:09 GMT Disappointedx2 2020-11-04T16:49:09Z https://community.arlo.com/t5/Arlo-Audio-Doorbell/Doorbell-not-working-properly-Contacted-support-team/m-p/1799363#M4517 <P>A am very disappointed with your product. I have not been able to get the doorbell portion of my $500+ dollar order to work and your support was very ineffective. I purchased your product as I read was quite good and am sorry it did not live up to it's expectations. Unfortunately I can not send you a copy of your customer service support thread.&nbsp; I thought it was genius that they said hold on we are consulting with our team in order to get enough time for the session to time out. Unfortunately, I am sending all of Arlo equipment back as it does me no good to have multiple components from multiple manufactures.&nbsp; If this correspondence does nothing I hope that it shows your customer service needs some improvement as well as components of your product. It's a bummer it fell short, I was very excited to use your product.</P> <P>&nbsp;</P> <P>Respectfully submitted...</P> Wed, 04 Nov 2020 16:49:09 GMT https://community.arlo.com/t5/Arlo-Audio-Doorbell/Doorbell-not-working-properly-Contacted-support-team/m-p/1799363#M4517 Disappointedx2 2020-11-04T16:49:09Z https://community.arlo.com/t5/Arlo-Audio-Doorbell/Doorbell-not-working-properly-Contacted-support-team/m-p/1799476#M4518 <P>Hi Disappointedx2,</P> <P>&nbsp;</P> <P>Let me reach out to you via private message in regards to your experience with the support team.</P> Wed, 04 Nov 2020 16:49:26 GMT https://community.arlo.com/t5/Arlo-Audio-Doorbell/Doorbell-not-working-properly-Contacted-support-team/m-p/1799476#M4518 JessicaP 2020-11-04T16:49:26Z