topic Re: Arlo doorbell in Arlo Audio Doorbell

Changed batteries on Doorbell & trying to add new device to find Base Station but no light flashing?

Chalky007 — Wed, 24 Jun 2020 21:10:51 GMT

Changed batteries on Arlo doorbell now trying to add new device, it’s finding bae station but there is NO lights flashing to go to next step

Re: Arlo doorbell

jguerdat — Wed, 24 Jun 2020 14:50:48 GMT

After changing the batteries, there's no need to go through the setup again - it's already in your account

Re: Arlo doorbell

Chalky007 — Thu, 25 Jun 2020 09:27:44 GMT

Thanks
Batteries were dead, so changed batteries I also removed device. Now doorbell is not being found by adding new device there is NO flashing white lights at all. Batteries are brand new

Re: Arlo doorbell

jguerdat — Thu, 25 Jun 2020 13:50:19 GMT

If you're sure the batteries are good (test them) and properly inserted, use the Contact Support link at the bottom here for hardware support.