topic Audio DoorBell batteries empty in 3 days. Working for 3-4 weeks with red battery symbol on app. in Arlo Audio Doorbell

Audio DoorBell batteries empty in 3 days. Working for 3-4 weeks with red battery symbol on app.

Stouf2246 — Thu, 11 Jun 2020 15:07:27 GMT

Hi all,

since the beginning the new batteries I put in my audio doorbell are empty after 3 days.

The doorbell is working 3 or 4 weeks with the red battery symbol on the app.

Do you know this problem ?

What can I do to solve it ?

Greetings from Belgium

Stephane

Re: Arlo Audio DoorBell batteries empty in 3 days

jguerdat — Thu, 11 Jun 2020 12:43:46 GMT

It sounds like something (house construction?) is blocking the signal between the doorbell and base. The distance between them could be important but I'd tend to guess that metallic objects in the direct path of the signal are the issue.

Re: Audio DoorBell batteries empty in 3 days. Working for 3-4 weeks with red battery symbol on app.

NathanGeorge — Mon, 09 Nov 2020 15:09:25 GMT

I faced similar kind of issue last time, I am still searching for some proper solution

Re: Audio DoorBell batteries empty in 3 days. Working for 3-4 weeks with red battery symbol on app.

JessicaP — Mon, 09 Nov 2020 15:39:08 GMT

Hi NathanGeorge,

If you're having problems with your Arlo Audio Doorbell, contact the Support Team so they can further assist you. You will find several options for contacting support in the provided link.

Re: Audio DoorBell batteries empty in 3 days. Working for 3-4 weeks with red battery symbol on app.

Nygårdsvej — Sun, 21 Mar 2021 09:10:23 GMT

Hi i have same problem.
The bell batteries only works 3-5 days
It is brand new I have it in 3 weeks and already charged batteries 5 time

Re: Audio DoorBell batteries empty in 3 days. Working for 3-4 weeks with red battery symbol on app.

Stouf2246 — Mon, 22 Mar 2021 09:22:59 GMT

Hi,

I still have the issue.

I charge the batteries every Saturday, is is now routine in my organisation.

The problem is probably that the bell is too far from the base station and needs too much energy to keep the signal.

See bellow what I received, it is probably also this for you.

Cheers