topic Re: Doorbell doesn't ring and just asks to leave a message after changing Arlo app in Arlo Audio Doorbell

Doorbell doesn't ring and just asks to leave a message after changing Arlo app

Paul123456 — Mon, 16 Sep 2019 20:59:22 GMT

I have 4 cameras, doorbell and chime. All was set up perfectly.
Since the change of app my doorbell doesn’t work. Instead of ringing it just ask to leave a message. I phone XR

Re: Doorbell doesn't ring and just asks to leave a message after changing Arlo app

Nankishore77 — Mon, 16 Sep 2019 20:59:33 GMT

Same problem here with doorbell not working.

Re: Doorbell doesn't ring and just asks to leave a message after changing Arlo app

JessicaP — Mon, 16 Sep 2019 20:59:47 GMT

Hi Paul123456 and Nankishore77,

Make sure that you don't have silent mode enabled from the Arlo app, which you can view here on how to get to the silent mode screen: How do I enable silent mode on my Arlo Audio Doorbell?

Re: Doorbell doesn't ring and just asks to leave a message after changing Arlo app

Nankishore77 — Mon, 16 Sep 2019 21:17:22 GMT

No notifications on 6s with iOS 13.1 beta. But my wife’s 6s with iOS 12 is working fine for the doorbell and notifications.

It’s the new iOS 13 related along with Arlo update they did with legacy recently.

Re: Doorbell doesn't ring and just asks to leave a message after changing Arlo app

Paul123456 — Mon, 16 Sep 2019 22:06:19 GMT

It just seems to be the new version of the app. Picture less clear, big time lags, functions not working. I reinstalled legacy app and all is fine (until 30th sept). Let’s hope you fix the new one in time