topic Re: Arlo Doorbell and Chime does not work where sound is not coming out in Arlo Audio Doorbell

Arlo Doorbell and Chime does not work where sound is not coming out

JJEvans — Mon, 12 Aug 2019 17:50:16 GMT

I have Arlo Doorbell and Arlo Chime. Chime would not work. Called Arlo support they say defective. Purchased another chime and still no sound from Arlo chime using Arlo Doorbell. $110 for this and three hours later I am posting here. Hands down the most frustrating equipment I have ever used and I work in IT.

Every combination was used below:

Silent Mode – Grey or Green

Switch in back 1 or 2 or 3

Factory Reset was done each time.

Base station – VMB5000

I have read every post and followed all guidance.

What is the magic trick to make this work?

Re: Arlo Doorbell and Chime does not work where sound is not coming out

JJEvans — Mon, 12 Aug 2019 17:50:36 GMT

FYI -

Arlo Chime and Arlo Doorbell are seen by base station and paired with each other.

Re: Arlo Doorbell and Chime does not work where sound is not coming out

JJEvans — Mon, 12 Aug 2019 17:50:50 GMT

Phone calls work no problem.

Re: Arlo Doorbell and Chime does not work where sound is not coming out

JJEvans — Mon, 12 Aug 2019 17:51:02 GMT

Chime and Doorbell 5 feet from base station. Why cannot I not edit my posts?...lol

Re: Arlo Doorbell and Chime does not work where sound is not coming out

JJEvans — Mon, 12 Aug 2019 17:51:11 GMT

I give up six hours and no posts. Both doorbell and chime are returned.