topic Re: Chime wont sync with base station - Orange/Red Light in Arlo Audio Doorbell

Chime wont sync with base station - Orange/Red Light

mshoebri123 — Sun, 14 Jul 2019 08:46:37 GMT

All my cameras are working sync'd fine (ULTRA base station and cameras)

Doorbell sync'd fine

Tring to add the chime has been troublesome. I have tried factory reset. Even tryed postioning the chime next to base station. But same result after the white flashing lights - it goes orange (or red.) and does not connect.

Any ideas?

Re: Chime wont sync with base station - Orange/Red Light

jguerdat — Sun, 14 Jul 2019 10:26:47 GMT

It may be faulty. Swap at the store.

Re: Chime wont sync with base station - Orange/Red Light

mshoebri123 — Mon, 22 Jul 2019 18:54:31 GMT

@jguerdat No. Replaced it same problem.

I removed both the chime and the door bell.

Now can't add the door bell either.

Re: Chime wont sync with base station - Orange/Red Light

ShayneS — Tue, 23 Jul 2019 20:13:53 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support