topic Re: Chime's siren setting plays Simulate Home Presence instead in Arlo Audio Doorbell

Chime's siren setting plays Simulate Home Presence instead

Brett_Speed — Tue, 16 Apr 2019 17:34:07 GMT

I've set up one of my cameras to sound the siren on my Chime when it detects motion, but the Chime just plays the "Simulate Home Presence" noises instead. The "Dog Barking" works correctly, as does setting "Simulate Home Presence", but I can't get the Siren working. Setup is: Ultra Base station, Pro 2 camera.

Re: Chime's siren setting plays Simulate Home Presence instead

JessicaP — Wed, 17 Apr 2019 18:59:07 GMT

Hi @Brett_Speed,

What phone device are you using to change the settings for this? Try to force close the app and try it again. Otherwise, you can try reinstalling to see if that works too.

If it still makes the "Simulate Home Presence" after setting it as a siren, try checking the web client on your computer to make sure that your setting is showing as a siren instead of "Simulate Home Presence."

Re: Chime's siren setting plays Simulate Home Presence instead

Brett_Speed — Thu, 18 Apr 2019 06:52:06 GMT

Thanks JessicaP,

Couldn't get the iOS version to work. Web client worked fine though. Must be a bug in the iPhone version maybe.

Re: Chime's siren setting plays Simulate Home Presence instead

JessicaP — Tue, 25 Feb 2020 21:40:30 GMT

Thanks for verifying with that. Our development team is looking into the issue where the Arlo Chime's siren is playing "Simulate Home Presence" instead. We'll be sure to update the community once we hear more information.

UPDATE (2/25/2020): Your Arlo Chime should now play the siren instead of "Simulate Home Presence" when changing the settings through the Arlo iOS app. We appreciate your patience in regards to this.