topic Re: Announcing the Arlo Audio Doorbell and Arlo Chime in Arlo Audio Doorbell

Announcing the Arlo Audio Doorbell and Arlo Chime

DawnM — Mon, 23 Jul 2018 09:53:49 GMT

Today we are announcing the all-new Arlo Audio Doorbell and Arlo Chime, built to work as a smart audio doorbell solution or to pair with Arlo wire-free cameras or Arlo smart light for a more complete view of the entryway. For more information on the Arlo Audio Doorbell and Arlo Chime, see our doorbell announcement and press release.

We encourage you to post questions here regarding this exciting announcement, we'd love to chat with you about our new Arlo Audio Doorbell and Arlo Chime!

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

DeLaCruz10 — Mon, 23 Jul 2018 14:30:40 GMT

Is the response time much shorter than when you speak with the camera?

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

Rhoman — Mon, 23 Jul 2018 15:51:00 GMT

Any plans to include a camera in this setup rather than require a camera sold separately?

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

Estevenz — Mon, 23 Jul 2018 17:32:16 GMT

Was really hoping a future Arlo doorbell was coming but really wanted it to have a camera! I personally don’t like to have a camera in the front of the house. In the back and sides I do. I want my family and friends to walk to the front without it being a surveillance kind of feel. So a doorbell with camera is a more subtle way of viewing the front of the house.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

jesstifer — Mon, 23 Jul 2018 17:56:07 GMT

We don't have an existing chime system to wire into. Will the Doorbell still work for ringing phones and/or a Chime?

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

LoganMarshall1 — Mon, 23 Jul 2018 20:11:52 GMT

Do you guys know the dimensions? Is this the smallest smart door bell on the market?

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

aumis93 — Mon, 23 Jul 2018 22:25:17 GMT

Will the external button require wires or can it work off just the batteries?

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

alwayscur1ous — Mon, 23 Jul 2018 23:19:30 GMT

Without the camera it's pointless. I have a camera but it can't get a good look at someone's face without being positioned in the doorbell itself. If there was a robbery there would be no way to identify an intruder from my existing cameras as they are perched 8 feet high and looking down.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

Estevenz — Mon, 23 Jul 2018 23:58:05 GMT

Plus the camera will only start filming once the doorbell is triggered. It would be better to have a camera on the doorbell so it can trigger emotion from far away.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

SJohannsen — Tue, 24 Jul 2018 03:04:12 GMT

I feel a little different than many. I think this may be fine without the camera. I have two cameras on the front door already, from different angles. I have a Ring currently as well. I find the Arlo cameras much more responsive, and I know someone is coming to the door before they get to the doorbell. UPS/Fedex/USPS rarely 'ring' anyway. As a single solution this ma not be the right thing, but as an addition to an Arlo based system, I think it is a good start. When it comes out, I will likely replace my Ring with it to see if it is better. The Ring I find virtually useless for what it is designed. The recording is fine, but it takes so long to connect and bring up the app, bell ringers often give up. Certainly if I am home I can get to the door faster than I can access the audio/video in the app, Android or iOS. That's going to be the key here. Does this work quickly and consistantly enough to speak to someone more like an old wired intercom.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

jguerdat — Tue, 24 Jul 2018 12:50:45 GMT

Agreed. This is part of the Arlo system and many folks already have porch/front door cameras. As such, there are lots of options for recordings and notifications that don't rely simply on the doorbell or the camera(s). Sounds like some/many of these folks don't have anything monitoring their door in the first place.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

Estevenz — Tue, 24 Jul 2018 13:05:44 GMT

OK.. so let’s make everybody happy. Let’s have one doorbell with a camera and one without. Even if it’s a little more expensive with the camera people will buy it. It’s good to give your buyers options. I’m sure they’ll both sell amazingly well! I really don’t want to use a competitor’s doorbell.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

Murphdog856 — Tue, 24 Jul 2018 13:49:12 GMT

With Nest Hello, Ring. and Skybell video doorbells this seems pointless to me. Maybe I'm missing something. Regardless....how about fixing the mound of Arlo Q issues. It almost unusable. Can't see buying another Arlo product.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

Estevenz — Tue, 24 Jul 2018 13:51:47 GMT

Pointless? Arlo is the only company that offers one week video viewing for free!

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

jesstifer — Tue, 24 Jul 2018 17:30:00 GMT

It took me months to get my system functioning properly, mostly due to a bad camera. Once that was replaced, it's been fine, and I'm obviously invested in the product. I too already have cameras on the front door, so one on the doorbell would be extraneous. I look forward to to finding out the price point. If it's a deal compared to camera equipped bells, I will happily give it a try.

I also look forward to someone from Arlo answering a question or two here.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

oldstoneface — Wed, 25 Jul 2018 19:15:29 GMT

I agree with the camera and cameraless options. I do have an Arlo Pro watching my front door, but was really hoping that they would create a doorbell camera so I could move this Pro to another part of my house. Like others have said, while the camera works for notifications/recording, it is difficult to get a good face shot of whoever is being recorded and it's not convenient to mount the Pro in an inconspicuous way that would accomplish the same effectiveness as a doorbell camera. It seems Arlo is so focused on complimenting their existing cameras, they are making products that are solutions looking for problems. Ring is already dominating this market and with Arlo failing to compete head to head, I can see Google also taking some of their market share.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

SteveMonty — Fri, 27 Jul 2018 07:21:45 GMT

Or more over, does the audio work at all? My Pro cameras are useless when it comes to audio.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

GimmeCoffee — Tue, 31 Jul 2018 13:35:23 GMT

I can easily see why Netgear would want to add this product to their list. They have the best offering going with the (7) days of free video and that was sheer wisdom that attracted me to their products. The plug-in door bells are an excellent idea for areas of the home where hearing a single chime might not happen. An advanced doorbell today must include a camera for me to purchase it and excellent audio would be equally important. Without both, this new product is a non-starter for me.

Having seen how poorly the Arlo Skill works with various Amazon "current" products, the purchase of any additional Arlo products would have to remian on-hold for me. I'm a new customer with over $1K invested in this solution when you count all the stuff I had to buy that doesn't come with the packaged offerings. Netgear has some great things going, but they are ruining their reputation with customers by not addressing onging issues. This forum and the Amazon Arlo Skill reviews forum are prime examples of having many customers crying out for a fix and nobody from Netgear even telling the customer that they are "on it". That is basic customer support communications 101 and I'm amazed that they don't seem to know it. Never allow your customers to just "swing in the wind" with important unresolved issues. It sours the customer on future purchases and makes for poor referrals to other potential customers.

So for me, Netgear can create whatever whiz-bang producty that they want, but I'm not buying more of these products until I see some tangible evidence that they are providing reasonable post-sale support of these products.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

Jonjonajamieson — Tue, 31 Jul 2018 19:57:30 GMT

Here’s my two cent.

Currently the audio set up on the pro cameras are as reliable as the Toy WalkieTAlkie watches you can get for $€5, in other words it’s just a gimmick that’s not worth the hassle.

The audio set up on these doorbells will need to be flawless. Somehow I doubt this will be the case especially considering Arlo still hasn’t managed to sort out its CVR.

Personally I think arlo needs to create a signal booster which will reduce the issues people have. In fact if arlo had a dedicated signal booster I’d probably invest in more cameras, doorbells.

Re: Announcing the Arlo Audio Doorbell and Arlo Chime

Trigger78 — Sat, 11 Aug 2018 10:50:40 GMT

@DawnM, why did you say, "We encourage you to post questions here" and "we'd love to chat with you", when evidently no one from Arlo is reading and answering the questions?