topic QR Code for Arlo Doorbell goes to KB NETGEAR error page in Arlo Audio Doorbell

QR Code for Arlo Doorbell goes to KB NETGEAR error page

Pumper1 — Thu, 24 Jan 2019 11:57:10 GMT

I was excited to add an Arlo doorbell to my much loved Arlo cameras. The QR Code in the doorbell quick start manual heads to an error page on KB NETGEAR.. Can’t find any video after extensively searching the net. Can’t see any function in Arlo app to add new device. After an hour of searching the excitement is now gone. Can anyone help? Thanks so much in advance.

Re: QR Code for Arlo Doorbell goes to KB NETGEAR error page

jguerdat — Thu, 24 Jan 2019 14:24:23 GMT

Use the app or a web browser and choose Add Device on the Devices tab. In there are all the devices you can set up, including the doorbell. If using the app, make sure it's the latest one - old ones may not have the doorbell listed.

Re: QR Code for Arlo Doorbell goes to KB NETGEAR error page

Pumper1 — Fri, 25 Jan 2019 00:19:54 GMT

You're a champ Guru. Thanks! I'm used to Apps putting things like this into the 'Settings' tab. That was my mistake. I wrongly thought the devices tab was solely to look at video's and the like from already installed devices. If only that QR code link worked :). Your suggestion solved my problem and I'm now really happy with the device.