https://community.arlo.com/t5/Arlo-Audio-Doorbell/Doorbell-not-working-when-secured-in-cradle/m-p/1662431#M1100 <P>Hello</P> <P>I recently installed my Arlo Doorbell and having an issue when it is completely secured(tightening the seizure screw at bottom of device) into the cradle.&nbsp; The door bell will not function.&nbsp; If I loosen the screw and leave it partially in the cradle, the doorbell works just fine. I tried to loosen the screws into the door fram thinking it may be twisting the back plate.&nbsp; That did not work.&nbsp; Tried all three positions in the swith and that did not work as well.&nbsp; Right now a person can lift it off the back plate and walk away. Any suggestions?</P> <P>&nbsp;</P> Wed, 19 Dec 2018 16:16:14 GMT msem428 2018-12-19T16:16:14Z https://community.arlo.com/t5/Arlo-Audio-Doorbell/Doorbell-not-working-when-secured-in-cradle/m-p/1662431#M1100 <P>Hello</P> <P>I recently installed my Arlo Doorbell and having an issue when it is completely secured(tightening the seizure screw at bottom of device) into the cradle.&nbsp; The door bell will not function.&nbsp; If I loosen the screw and leave it partially in the cradle, the doorbell works just fine. I tried to loosen the screws into the door fram thinking it may be twisting the back plate.&nbsp; That did not work.&nbsp; Tried all three positions in the swith and that did not work as well.&nbsp; Right now a person can lift it off the back plate and walk away. Any suggestions?</P> <P>&nbsp;</P> Wed, 19 Dec 2018 16:16:14 GMT https://community.arlo.com/t5/Arlo-Audio-Doorbell/Doorbell-not-working-when-secured-in-cradle/m-p/1662431#M1100 msem428 2018-12-19T16:16:14Z https://community.arlo.com/t5/Arlo-Audio-Doorbell/Doorbell-not-working-when-secured-in-cradle/m-p/1662529#M1105 <P>Are you using the existing wiring for your chime? Is there a stray wire sticking out?</P> Wed, 19 Dec 2018 20:14:18 GMT https://community.arlo.com/t5/Arlo-Audio-Doorbell/Doorbell-not-working-when-secured-in-cradle/m-p/1662529#M1105 jguerdat 2018-12-19T20:14:18Z