Thema "Re: Pro3 - Local storage does not work" in Arlo Pro 3

Pro3 - Local storage does not work

MH_AK7 — Mon, 23 Mar 2026 10:34:10 GMT

Dear Arlo-members,

I'd like to save all records on a local storage.

I already put a storage to the base unit. It's formatted and recognized by the system.

BUT if there are movements recorded, they are not stored on the local storage.

The Camera is definitely active while movements.

I guess I made all settings correct (attached some pictures).

Maybe some of you have similar cases and hopefully a solution for it.

Thanks in advance.

Thats how it should like like (Show "Cloud" and "Local"). Unfortunately it looks like on the next picture.

Thats how it looks right now.

Re: Pro3 - Local storage does not work

BrookeN — Wed, 25 Mar 2026 19:13:16 GMT

Please try the following troubleshooting steps:

https://kb.arlo.com/000062727/Why-am-I-unable-to-access-my-Arlo-recordings-in-Local-Storage

Re: Pro3 - Local storage does not work

mihauck — Thu, 23 Apr 2026 18:11:22 GMT

Dear BrookeN,

unfortunately this troubleshooting did not solve the issue.

I really wonder that the set up is done correct. Even the storage symbol turns yellow when the camera is active, which means that it should store sth on the local device.

Please have a look to the settings. I really do not understand it.

What I was really wondering about is that when going to the feed I am just asked for an abo to have a look to videos from past 30 days.

My son has the same system with the same local storage device with the same settings. With him it works perfect.

Thank you.

Regards

Re: Pro3 - Local storage does not work

BrookeN — Fri, 24 Apr 2026 14:58:05 GMT

Is it just the one camera that will not save to local storage?

Re: Pro3 - Local storage does not work

mihauck — Thu, 30 Apr 2026 12:32:36 GMT

Thanks for your answer.

Unfortunately it's the same with all 4 cameras.

Re: Pro3 - Local storage does not work

BrookeN — Mon, 04 May 2026 16:27:57 GMT

Can you do a live recording?

Re: Pro3 - Local storage does not work

mihauck — Fri, 08 May 2026 12:02:40 GMT

I can have a livestream, yes.

But there is nowhere a "record" button I can press.

Re: Pro3 - Local storage does not work

BrookeN — Fri, 08 May 2026 13:31:23 GMT

Have you tried removing the camera from the account and adding it back on? As well as uninstalling and reinstalling the app?