topic Re: Arlo Employee in Community Feedback

Why does it say "Arlo Employee" in red at the top of my account page?

efbman — Thu, 21 May 2020 14:37:02 GMT

Why does it say "Arlo Employee" in red at the top of my account page?

JessicaP — Thu, 21 May 2020 14:36:48 GMT

Hi efbman,

Could you show a screenshot that shows this? Is this showing on the Arlo Community website or on my.arlo.com?

efbman — Thu, 21 May 2020 15:12:02 GMT

efbman — Thu, 21 May 2020 17:07:32 GMT

Screenshot

JessicaP — Thu, 21 May 2020 17:31:27 GMT

Thanks for the screenshot. I'm forwarding this over to the team so they can check this out. I'll provide an update when I hear back from them.

JessicaP — Thu, 21 May 2020 22:25:58 GMT

Our team is looking into this but wanted to follow up to see if you're still seeing the red banner showing "Arlo Employee".

efbman — Fri, 22 May 2020 01:18:17 GMT

Nope, it seems they have fixed it. Here is the new screenshot.

JessicaP — Fri, 22 May 2020 14:21:16 GMT

Thanks for confirming. Glad to hear this was fixed for you 🙂