topic Re: Spam in Community Feedback

Spam

dricke712 — Wed, 02 Oct 2019 16:01:44 GMT

Can't seem to find out where to report Spam in the Arlo community. Here is the message I received today.

clicecalex ‎2019-10-01 Hey, I'm Kristin Do you like beautiful girls? The best dating site. come in and enjoy

Re: Spam

StephenB — Tue, 01 Oct 2019 22:44:49 GMT

Did you receive this in a private message? If you click on the three dots in the upper right of the message, you should see an option to report inappropriate content. You can also forward it to @JamesC via PM. For instance, reply, then quote, then change the to address to him.

The option to Report Inappropriate Content also exists on most public posts - one major exception being the Idea Exchange

Re: Spam

kcbillings — Wed, 02 Oct 2019 16:01:15 GMT

i received one today as well and cannot find out how to report it here's the message

ranterelar1981 ‎2019-10-02 Hey, I'm Nicole I ended up on this site by accident. I wanted to send you my photo, but I can’t. write me here

Re: Spam

JamesC — Wed, 02 Oct 2019 16:02:46 GMT

Thank you for bringing this to our attention. Posting private messages, like the one you describe, is against the community terms of service. I will investigate your complaint and take appropriate action.

Thank you,

JamesC

Vulgar message from community member

Viking2291 — Wed, 02 Oct 2019 18:23:42 GMT

I'm not sure how I came to receive this as I have never been an active community member. Is this something new I should look not so forward too?

From: jungiq437
Hello
Hey, I'm Laura do you have a big **bleep**? Will you show it to me? come here

Re: Spam

HRF22 — Wed, 02 Oct 2019 18:21:15 GMT

I received the following message....attached screen shot.

Re: Spam

Wheelspinz — Wed, 02 Oct 2019 18:19:10 GMT

Hi I received a similar private message yesterday.

It was from user ID ‘brazinemsu‘

It said:

Hey, I'm Nadine I want to meet a sexy guy. My erotic videos here

Re: Spam

JamesC — Wed, 02 Oct 2019 18:22:30 GMT

HRF22, Wheelspinz

Thank you. I will investigate these users and take appropriate steps to prevent further spam messages.

JamesC

Re: Vulgar message from community member

JamesC — Wed, 02 Oct 2019 18:23:30 GMT

Thank you for bringing this to our attention. Posting private messages, like the one you describe, is against the community terms of service. I will investigate this and take appropriate action.

Thank you,

JamesC

Re: Vulgar message from community member

rj1982 — Wed, 02 Oct 2019 19:57:16 GMT

I received similar private message yesterday requesting I click on a link to view sexy pictures. It was from stefanie936sk Certainly was not appropriate for this community.

Unwelcome message

WhippetMom — Thu, 03 Oct 2019 16:00:07 GMT

Has anyone else gotten disgusting messages from total strangers?

I thought this place was a page to get help with arlo and not a place

where some freak can send porn links via private message..

Their username is mariaph1995

"Hey, I'm Maria Want to have a good time? come and see my photos here

Re: Vulgar message from community member

WhippetMom — Thu, 03 Oct 2019 18:15:21 GMT

I also got one.. Here's the info on the user.

Hey, I'm Maria Want to have a good time? come and see my photos here

Re: Spam

WhippetMom — Thu, 03 Oct 2019 16:02:25 GMT

I got this one..

User name is mariaph1995

Hey, I'm Maria Want to have a good time? come and see my photos here

Re: Unwelcome message

TomMac — Thu, 03 Oct 2019 14:39:48 GMT

Sometimes no matter how good, spam gets thru

Just report things like this to Arlo... kit the 3 dots in upper right of messg...report to arlo

Re: Unwelcome message

JamesC — Thu, 03 Oct 2019 16:01:32 GMT

Thank you for bringing this to our attention. Posting private messages, like the one you describe, is against the community terms of service. I will investigate this and take appropriate action.

Thank you,

JamesC

Re: Spam

carotomas — Fri, 04 Oct 2019 18:50:31 GMT

I got this one today:

‎2019-10-04

Hey, I'm Barbara Want to have a good time? come and see my photos here *LINK REMOVED* Barbara

Re: Unwelcome message

SUECSHADOW — Sun, 06 Oct 2019 12:55:51 GMT

Yes. How do I turn the messaging off?

Re: Unwelcome message

SUECSHADOW — Sun, 06 Oct 2019 12:56:52 GMT

I Received one asking pretty much the same thing it’s just disgusting.

Re: Unwelcome message

WhippetMom — Sun, 06 Oct 2019 14:14:31 GMT

Thought this would be a safe place to get info about my Arlo.

Looks like lots of people got these disgusting messages instead...

Re: Unwelcome message

JamesC — Mon, 07 Oct 2019 17:39:33 GMT

We're investigating all reports of inappropriate private messages and taking action against the accounts sending them. Please continue to let us know if you continue to receive these private messages.

JamesC