https://community.arlo.com/t5/Community-Feedback/Phone-tech-support-feedback/m-p/1697627#M2953 <P>For technical support personnel that answer the phone and attempt to help people with Arlo system problems.......utilize people that speak the U.S. version of the English language.&nbsp; I have talked to many of these people on the phone, and they are speaking English.&nbsp; Just, not the same version that most of us in the U.S. can easily understand when trying to perform a technical task to fix a problem.&nbsp; It becomes a waste of time to constantly ask them to repeat everything.</P> Mon, 20 May 2019 15:21:14 GMT carsoncat 2019-05-20T15:21:14Z https://community.arlo.com/t5/Community-Feedback/Phone-tech-support-feedback/m-p/1697627#M2953 <P>For technical support personnel that answer the phone and attempt to help people with Arlo system problems.......utilize people that speak the U.S. version of the English language.&nbsp; I have talked to many of these people on the phone, and they are speaking English.&nbsp; Just, not the same version that most of us in the U.S. can easily understand when trying to perform a technical task to fix a problem.&nbsp; It becomes a waste of time to constantly ask them to repeat everything.</P> Mon, 20 May 2019 15:21:14 GMT https://community.arlo.com/t5/Community-Feedback/Phone-tech-support-feedback/m-p/1697627#M2953 carsoncat 2019-05-20T15:21:14Z