topic Re: Live chat requesting credit card number via phone call in Community Feedback

Live chat requesting credit card number via phone call

tomgillespie08 — Fri, 17 May 2019 21:07:11 GMT

Requested live chat feature for 2 of 4 cameras with red image. Red made this sound super easy as if I am getting 2 replacement cameras in the mail and will call for credit card # but no charges will be made. Only $2 hold.

Is this really that easy or am I in for a roller coaster after this chat session is over?

(already tried all forum solutions to resolve red image)

Re: Live chat requesting credit card number via phone call

TomMac — Fri, 17 May 2019 21:10:41 GMT

Usu they will hold your card # in case you don't return the old cameras

Re: Live chat requesting credit card number via phone call

tomgillespie08 — Fri, 17 May 2019 21:17:37 GMT

Understood....thank you! Any rough idea of the timeframe they take to get items to customers?

Re: Live chat requesting credit card number via phone call

TomMac — Sat, 18 May 2019 13:01:07 GMT

No... what did they say ?