topic Live Chat Support Not Working in Community Feedback

Live Chat Support Not Working

Warren_W — Fri, 05 Oct 2018 15:47:22 GMT

Can someone verify if chat support is down again?

JessicaP — Fri, 05 Oct 2018 15:47:33 GMT

The live chat support should be working. If you have any troubles, feel free to let us know.

Warren_W — Fri, 05 Oct 2018 19:18:33 GMT

jguerdat — Fri, 05 Oct 2018 20:28:05 GMT

Near the bottom of the forum home page is a START Chat link that takes you to:

https://www.netgear.com/mynetgear/arlo/ContactUs/Chat.aspx?l=en

How did you get to the link you posted (which I can verify just gives you a blank page)?

JessicaP — Fri, 05 Oct 2018 20:48:31 GMT

If the chat is not working, the community here will be more than happy to help! Let us know the problem you're having so we can help you out 🙂

cameraguy001 — Sat, 26 Jan 2019 01:00:11 GMT

I am getting the same blank page when I attempt to accesa the live chat.This is the blank chat pagei am using an iPad

jguerdat — Sat, 26 Jan 2019 01:49:37 GMT

Use the phone option instead.