topic support in Community Feedback

support

alexehorse — Wed, 24 Apr 2019 20:50:35 GMT

This is a foreign idea! Maybe you should have an email address. I know this is really a far out idea but just saying

Where is the customer support email address????

Mr-Baby — Fri, 26 Apr 2019 06:30:57 GMT

The so called 'support' page when viewed from the UK has a link to this community page, a link to a troubleshooting info page (useless), and a link to a Live Chat function which is 'not available in the UK'. I've already identified my Arlo Babycam issue- faulty battery- and simply wish to send an email and order a replacement... but I can't find a straightforward email address to write to... Help!

Re: support

mbray0007 — Tue, 11 Jun 2019 15:02:12 GMT

Yeah i agree. they're charging me a second time a month for an account that isn't active and have been for nearly a year. i've had a terrible time. Phone support is terrible because it takes to much effort to explain something simple because of language barriers, every time i've tried to reach them theres a problem that prevents it. and i'm getting more annoyed than i already am. which i didn't think was possible.