topic Re: Unable to login to Community Site with a password longer than 16 characters in Community Feedback https://community.arlo.com/t5/Community-Feedback/Unable-to-login-to-Community-Site-with-a-password-longer-than-16/m-p/1395752#M2395 <P>Oktay,</P> <P>&nbsp;</P> <P>Thank you for taking the time to let us know about this issue. I will escalate it to our IT department to look into and resolve. Thanks again!</P> <P>&nbsp;</P> <P>-Dawn</P> <P>Community Manager</P> Mon, 16 Oct 2017 04:04:38 GMT DawnM 2017-10-16T04:04:38Z Unable to login to Community Site with a password longer than 16 characters https://community.arlo.com/t5/Community-Feedback/Unable-to-login-to-Community-Site-with-a-password-longer-than-16/m-p/1385369#M2392 <P>Hi,</P><P>&nbsp;</P><P>People are unable to login to this Community&nbsp;if their Arlo user password is longer than around 16-18 chars.</P><P>As you may see from the screenshot below; after typing a certain number of characeters the "Password is Required" text appears below it and the login button is disabled. Looks like there is a constraint check/error on your login dialog's script.</P><P>&nbsp;</P><P>I had to create a new user/pass in order to log in.</P><P>&nbsp;</P><P>FYI.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="NETGEAR_Community.jpg" style="width: 400px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/20407i8C58802CDFE9EC54/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="NETGEAR_Community.jpg" alt="NETGEAR_Community.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 04 Oct 2017 12:07:55 GMT https://community.arlo.com/t5/Community-Feedback/Unable-to-login-to-Community-Site-with-a-password-longer-than-16/m-p/1385369#M2392 Oktay 2017-10-04T12:07:55Z Re: Unable to login to Community Site with a password longer than 16 characters https://community.arlo.com/t5/Community-Feedback/Unable-to-login-to-Community-Site-with-a-password-longer-than-16/m-p/1395752#M2395 <P>Oktay,</P> <P>&nbsp;</P> <P>Thank you for taking the time to let us know about this issue. I will escalate it to our IT department to look into and resolve. Thanks again!</P> <P>&nbsp;</P> <P>-Dawn</P> <P>Community Manager</P> Mon, 16 Oct 2017 04:04:38 GMT https://community.arlo.com/t5/Community-Feedback/Unable-to-login-to-Community-Site-with-a-password-longer-than-16/m-p/1395752#M2395 DawnM 2017-10-16T04:04:38Z