topic Re: Buying in Canada? in Buying Options & Tips

Buying in Canada?

purpleiris — Mon, 26 Sep 2016 15:30:04 GMT

I am from Canada and wish to purchase your products. Is there away to purchase your products and when will your products be available in Canada?

Re: Buying in Canada?

TomMac — Tue, 30 Jun 2015 12:47:24 GMT

They may be available now... at least the pricing schedule is.

https://community.netgear.com/t5/Arlo-Knowledge-Base/What-are-the-available-Arlo-subscription-plans-and-how-much/ta-p/88

Re: Buying in Canada?

JennC — Tue, 30 Jun 2015 13:18:37 GMT

Hi Purpleiris,

Currently, Arlo is available in the US and some countries in Europe and Australia. However, Arlo can be brought and used worldwide. It is just that you will not be able to upgrade your Arlo system to a paid service level (Premier or Elite), just the basic plan in Canada.

To know more about the paid service, please see link below:

https://community.netgear.com/t5/Arlo-Knowledge-Base/What-are-the-available-Arlo-subscription-plans-and-how-much/ta-p/88

The same topic was also discussed at:

https://community.netgear.com/t5/Buying-Options-Tips/Will-Arlo-be-available-outside-the-US/m-p/183#U183

Regards,

Re: Buying in Canada?

purpleiris — Tue, 30 Jun 2015 15:15:03 GMT

So are saying i can buy from your website in the us the hardware, and get a simple plan?

Re: Buying in Canada?

JennC — Tue, 30 Jun 2015 15:25:57 GMT

Hello Purpleiris,

Yes, you may purchase the hardware from authorized resellers.

The defaut subscription is Basic plan which allows you to have 1 base station, max of 5 cameras and a 1GB could storage.

Regards,

Re: Buying in Canada?

purpleiris — Tue, 30 Jun 2015 15:42:39 GMT

Thanks

Wow, 1GB is really not much space for a 24 hour camera system>

Any word on when the full service will be available in Canada to increase service and suppoirt for the products on the website for Canada?

So far there are no retailors suppling your prodiucts and we need to be able to purchase these through a canadian website at our pricing at current curency exchange rates.

Your system looks good and portable, I need this system to be reilable for a nieghbour harassment situation.

Re: Buying in Canada?

RobertRosal — Tue, 30 Jun 2015 15:48:31 GMT

You have to remember, this system is not meant to stream or record 24/7, only on movement.

Re: Buying in Canada?

TomMac — Tue, 30 Jun 2015 16:07:25 GMT

Wow, 1GB is really not much space for a 24 hour camera system>

It's NOT a 24/7 type of record system....

1) it MOTION based which means it will record from 10 sec to 120 secs ( adjustable by user ) when it detects motion

2) 10 seconds of video is about 1 mb, so your looking at about 1000 - 10 second clips... you'll prob never fill the 1gb with normal use.

3) with the basic plan, after 1 week the older vids will be removed to the recycle bin automaticly ( where they stay another week+ and don't count toward your total ) OR you can set it so when usage is max'ed it stops recording OR replaces oldest first

4) you can d/l to local any vids you want to save.

Re: Buying in Canada?

JennC — Tue, 30 Jun 2015 16:24:13 GMT

Hello Purpleiris,

RobertRosal and TomMac are right. Arlo cameras spend most of their time in power-saving stand-by mode. See article below:

Do Arlo cameras record 24/7?

https://community.netgear.com/t5/Arlo-Knowledge-Base/Do-Arlo-cameras-record-24-7/ta-p/301

There is no ETA yet when it will be launched in Canada. On the Worldwide pricing below, you will see the pricing for Canada.

* At launch, some regions may only have the basic plans available. Premier and Elite plans will be activated soon after the launch. Once activated, users will be able to upgrade from the free basic plan to a Premier or Elite plan.

regards,