topic Re: Can't pay for subscription in Buying Options & Tips

Can't pay for subscription

City-girl — Mon, 03 Oct 2016 04:33:31 GMT

How do I pay? I do not see any option for "renew"

Re: Can't pay for subscription

City-girl — Sat, 10 Sep 2016 00:26:48 GMT

I guess I'll let it expire and just purchase another year when it does. Only solution I can think of.

Re: Can't pay for subscription

jguerdat — Sat, 10 Sep 2016 13:25:36 GMT

Or contact support using the Support link at the top here.

Re: Can't pay for subscription

JamesC — Thu, 15 Sep 2016 16:23:05 GMT

City-girl,

When setting up your subscription plan, there is an "auto-renew" check box located under where you enter payment information. You can check this by logging in to your Arlo account and navigating to Settings > subscription > change subscription.

JamesC