topic Re: Selling Arlo Second Hand in Buying Options & Tips

Selling Arlo Second Hand

Sparrowhawk — Mon, 03 Oct 2016 04:14:52 GMT

I'm going to sell my Arlo wireless camera and base station. Since I had to register and set up an account for it, what process must I go through before selling Arlo, to make sure the second hand buyer doesn't have any problems?

Also, will the new buyer just set up their account in the same way that one would do with a brand new Arlo purchase, or must they do something different?

Re: Selling Arlo Second Hand

GABRIELL — Thu, 31 Mar 2016 02:43:48 GMT

Hi,Sparrowhawk,

If you have registered the base station and synced the camera,below are the steps:

a. deactivate/remove the base station and camera from your arlo account.

b. Afterwards, please contact support for the next step. They might have some process about account closure.

If you have not registered the device, you do not have to do anything.

Thanks.

Re: Selling Arlo Second Hand

Sparrowhawk — Thu, 31 Mar 2016 20:48:09 GMT

Thanks GABRIELL.