topic Will this model (VMA1100-10000S operate with BT HUB 3? in Buying Options & Tips

Will this model (VMA1100-10000S operate with BT HUB 3?

Moon_Upstairs — Mon, 03 Oct 2016 04:12:59 GMT

As per subject - I read in a review that this unit does not work with BT Hub 3, but the review is a year old. Is this still the case, or is the review inaccurate?

Re: Will this model (VMA1100-10000S operate with BT HUB 3?

jguerdat — Wed, 02 Mar 2016 14:22:45 GMT

Based on user comments here, you need to have your ISP upgrade your device to a BT Hub 5.

Re: Will this model (VMA1100-10000S operate with BT HUB 3?

Geoff — Wed, 02 Mar 2016 17:15:00 GMT

I am running a Homehub 4

Re: Will this model (VMA1100-10000S operate with BT HUB 3?

jguerdat — Wed, 02 Mar 2016 17:24:42 GMT

I stand corrected.

Re: Will this model (VMA1100-10000S operate with BT HUB 3?

JamesC — Thu, 03 Mar 2016 16:26:59 GMT

Moon_Upstairs,

The BT Homehub 3 is known to be problematic. There are settings within the device that cannot be changed that do not allow Arlo to be function correctly. Many users however have reported that they do not have this issue when using the BT Homehub 4 or 5. As suggested by jguerdat, consider contacting your ISP to upgrade if you are experiencing issues using the BT Homehub 3.

JamesC

Re: Will this model (VMA1100-10000S operate with BT HUB 3?

Moon_Upstairs — Thu, 03 Mar 2016 16:40:29 GMT

Thanks to all for very helpful replies - much appreciated.