topic Re: A Quick Where-To-Find-It Guide to the New Arlo App in Announcements

A Quick Where-To-Find-It Guide to the New Arlo App

ChristineT — Sat, 02 Jan 2016 22:56:39 GMT

The brand new Arlo app has some new and expanded features. But it may also look like some of your favorite functions are missing. Not to worry! We didn’t take anything away. We just shuffled a few things around to make Arlo even easier to use. Here’s a quick guide to what went where in the new Arlo app:

Modes & Rules: You no longer have to open a separate “Settings” tab to edit your Modes or to create a new Mode. Instead, you’ll now find all Arlo’s Mode functions, including editing, placed together under a single convenient “Mode” tab. For more detailed information, see How do I create and define Modes and Rules.

Setting Length of Recording: You can now select the length of recording at a rule level. To set the length of recording, select “Mode” tab, then select the relevant mode, then click on the edit option next to the relevant rule, then click the edit option next to the “Record Video” option and then customize the length of recording by moving the slider. Remember to return to the Rule screen and save the rule in order to save the new setting.

Changing Motion Sensitivity: To customize motion sensitivity, select “Mode” tab, select the relevant mode, then click on the edit option next to the relevant rule, then click the edit option next to the “Motion is detected” option and then customize the motion sensitivity by adjusting the slider. Remember to return to the Rule screen and save the rule in order to save the new setting. For more detailed information, see How do I adjust motion and sound sensitivity.

Setting up schedule: To customize schedule, select the “Mode” tab, then select the device, then click on the edit option next to Schedule. Select an existing time block to make updates OR add a new time block by using the “+ Add” option at the top. For more detailed information, see How do I configure and use the Schedule option.

“Select All” option in library: ‘Select All’ option is available while reviewing recordings in the library. To see this option, click on “Select” and you will see the “Select All” option.

Have more questions about Arlo? Check out our library of how-to articles , our library of help videos OR just pick the brains of the Arlo community.

Re: A Quick Where-To-Find-It Guide to the New Arlo App

Duh — Sun, 03 Jan 2016 18:29:23 GMT

Why don't you add a feature so the systems automatically arms when the device goes out of range then unarms when it comes back?

Re: A Quick Where-To-Find-It Guide to the New Arlo App

spygirl71 — Sun, 03 Jan 2016 18:33:18 GMT

I have the iOS app and at first could t find the notifications. I click on mode ---> click on "on motion" and select camera---> scroll down a bit and there's a check box that you have to check to do push ntlificatoons. Maybe it's similar in the android app. Hope it works for you.

Re: A Quick Where-To-Find-It Guide to the New Arlo App

mdouthit — Sun, 03 Jan 2016 18:35:46 GMT

Sure wish you could change the alert sound Arlo uses when motion is detected. This has been a complaint since day one.

Re: A Quick Where-To-Find-It Guide to the New Arlo App

Mustang2007 — Sun, 03 Jan 2016 18:49:39 GMT

This systems needs improvements. Seems like their software developers are geared towars what they think is right instead of the whole idea of the customers stand point. Ease of operations is the key.
For advanced featurs they should allow usbto control the base station. Alot like a managed device. It has a IP but there is no managment enterface. Not sure why there are usb ports? Can u use ur own storage?

Re: A Quick Where-To-Find-It Guide to the New Arlo App

Thanks1 — Sun, 03 Jan 2016 19:46:50 GMT

The select and select all options in the library are missing

Re: A Quick Where-To-Find-It Guide to the New Arlo App

sirsteve1968 — Sun, 03 Jan 2016 20:08:39 GMT

I'm assuming that will be corrected? Thank you.

Re: A Quick Where-To-Find-It Guide to the New Arlo App

Fernan67 — Sun, 03 Jan 2016 21:04:00 GMT

Is there anyway I can find rechargeable batteries for the camera is draining my budget

Re: A Quick Where-To-Find-It Guide to the New Arlo App

Fernan67 — Sun, 03 Jan 2016 21:06:55 GMT

And I am not using the motion sensor on but is still in one month twice batteries already doesn't matter which one I buy The drains in less than a month

Re: A Quick Where-To-Find-It Guide to the New Arlo App

Jaspersmom — Sun, 03 Jan 2016 21:33:40 GMT

I can't delete videos any longer with the upgrade. My husband can. He is primary. My cell/app is second (friend base station ). Prior to the upgrade, we both had ability to delete videos. Is there a new setting that gives me the functionality again?

Re: A Quick Where-To-Find-It Guide to the New Arlo App

assenassociates — Sun, 03 Jan 2016 21:48:08 GMT

It might be a good idea in the future to informs users of changes before hand. I opened the app one evening and everything had changed. I realized all my settings had changed. Then it took me nearly a hour to figure out how to reset all my personal settings. Arlo also took away the ability to recover a deleted video. I loved this feature. I was able to go back a few days and recover a video that showed me how my dog injured himself. Might be a good idea to check with the users regarding what features we like before changing the app. Tech heads tend to think differently than us common users.

Re: A Quick Where-To-Find-It Guide to the New Arlo App

BlueArlo — Sun, 03 Jan 2016 21:57:42 GMT

Regardless of what they say, I have been using rechargeable batteries for months now with no problems until the upgrade. After a few days after the upgrade and lots of complaining, everything is back to normal. The battery charge will still read zero on rechargeables but who cares if they work!

Re: A Quick Where-To-Find-It Guide to the New Arlo App

MJDATL — Sun, 03 Jan 2016 22:20:43 GMT

Still looking for the delete all recordings option?!? Don't see the select all in a drop down box...

Re: A Quick Where-To-Find-It Guide to the New Arlo App

newsshooter — Sun, 03 Jan 2016 22:56:12 GMT

Yes, the storage meter for premium users is gone too. I've also noticed the signal strength meter always shows "full strength" even if it is a weak signal, unlike with the old app version. It appears to simply be an icon showing the camera is sending a connection, not a signal "strength" meter at all.

Re: A Quick Where-To-Find-It Guide to the New Arlo App

Shiloh — Sun, 03 Jan 2016 23:05:07 GMT

assenassociates wrote:
It might be a good idea in the future to informs users of changes before hand. I opened the app one evening and everything had changed. I realized all my settings had changed. Then it took me nearly a hour to figure out how to reset all my personal settings. Arlo also took away the ability to recover a deleted video. I loved this feature. I was able to go back a few days and recover a video that showed me how my dog injured himself. Might be a good idea to check with the users regarding what features we like before changing the app. Tech heads tend to think differently than us common users.

I agree. Hope someone listens. This issues upset me also!

Re: A Quick Where-To-Find-It Guide to the New Arlo App

RKS55 — Mon, 04 Jan 2016 01:08:20 GMT

Mine hasn't worked since the update occurred. I have no idea what to do to make it work.

Re: A Quick Where-To-Find-It Guide to the New Arlo App

RKS55 — Mon, 04 Jan 2016 01:12:55 GMT

I can't get anything from the library and the "live" option shows video from days ago.

Re: A Quick Where-To-Find-It Guide to the New Arlo App

DuffOfAges — Mon, 04 Jan 2016 01:48:22 GMT

I have four cameras scattered around house an hard. The signal strength icons on two of them show lower signal level.

Re: A Quick Where-To-Find-It Guide to the New Arlo App

kfishertx — Mon, 04 Jan 2016 13:57:43 GMT

Has anyone found the way to do a blanket delete of all non favorite videos?

Re: A Quick Where-To-Find-It Guide to the New Arlo App

DuffOfAges — Mon, 04 Jan 2016 15:19:22 GMT

Pretty straight-forward on the app, on a day-by-day basis. Select Library, and the day you want to delete videos. Touch and hold one, until it is selected, then touch any others you want to delete, which will select a group of videos. Touch the trash can.